How do I prevent my pipes from freezing?

It is the responsibility of the property owner to protect the service pipe and water meter from freezing. If your meter does freeze, the Water Department will replace the meter, and you will be charged for the meter. If the service pipe freezes, it is the owner’s responsibility to thaw the frozen pipe or consult a licensed plumber.

Preventing Frozen Pipes

Tips on preventing your pipes from freezing:

  • Additionally, insulating hot water pipes will decrease your wait time for warm water
  • Disconnect garden hoses, and install covers on all outside faucets. Shut off water to outside faucets, and drain those water lines.
  • Insulate water meter and pipes in unheated spaces like basements and crawl spaces.
  • Repair broken and cracked windows, doors and walls. Close all doors and windows near pipes, and make sure there is no draft.

Show All Answers

1. How do I check for leaks?
2. Why is my bill estimated?
3. Do we offer a senior discount?
4. I am buying / selling property. What should I do?
5. What is the procedure to tie into Town water?
6. I will temporarily be away. What should I do?
7. How do I read my water meter?
8. Can I obtain a bill history or a duplicate bill for my account?
9. How do I prevent my pipes from freezing?
10. Why do we flush the fire hydrants?
11. What is a cross-connection?